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Family Health Centers uses a sliding-fee-scale to determine discounts based on your family or individual’s income and family size. If you or your family uses the sliding-fee-scale, then you are assigned to a Pay Class (Pay Class A, B, C, D, E, or F).

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Family Health Centers uses a sliding-fee-scale to determine discounts based on your family or individual’s income and family size. If you or your family uses the sliding-fee-scale, then you are assigned to a Pay Class (Pay Class A, B, C, D, E, or F).

Pay Class A

This is our largest discount available. If you are assigned to a Class A, you will be asked to pay:

  • $25 for your medical visit, which will include any labs
  • $25 for counseling or other behavioral health services
  • $40 for a dental visit.

Prescriptions through our pharmacies are not included in the $25 medical visit fee, but will be discounted based on your Pay Class.

Pay Class B, C, D, E or F

If you are in Pay Class B – E, you will receive a discount off your total bill.  Patients assigned to Slide F do not receive a discount. 

B: 80% discount

C: 60% discount

D: 40% discount

E: 20% discount

F: No discount

View our sliding-fee income scale.

Vea nuestra escala de ingresos de tarifa variable.

How to Apply

Everyone can apply for the FHC sliding-fee discounts, even if you have health insurance. The discount may be helpful if you have not met your deductible yet or have prescription costs. To get FHC’s sliding-fee discounts, you must show proof of income within 30 days of your first visit. The following items are proof of income that FHC is able to accept. Choose one of these items to bring in.

  • Current pay stubs for the most recent one month of work of everyone working in your household.
  • 4 pay stubs if paid weekly, or 2 pay stubs if paid every other week. This can include unemployment pay-stubs.
  • Letter from an organization that helps you, like a Church, stating your situation related to your income. Letters must be on letterhead, signed, with the name and telephone number of the person writing the letter.
  • Letter from your employer that provides your income amount. Letters can be on letterhead or handwritten, they must be signed, with the name and telephone number of the person writing the letter. The letter must include your pay rate and the number of hours worked each week.
  • Letter for Social Security, SSI, Disability, Unemployment, Food Stamps or other public assistance that shows your income. Only 1 letter is needed.
  • Most recent income tax filed or W2 from your employer.

If you do not bring in proof of income, you are automatically assigned to Pay Class F. You may update your proof of income at any time.

View our Proof of Income handout

Vea nuestro folleto de Comprobante de ingresos.

FAQ

Here are some answers to frequently asked question about the sliding-fee discount program at FHC.

Can I still receive a discounts even if I have health insurance?

Yes. You will need to provide proof of income to qualify, and then the sliding-fee discounts are applied to any costs you are responsible for under your health insurance plan.

Does the sliding fee discount apply to my prescriptions?

Yes, if your prescriptions are filled at a Family Health Centers pharmacy.

I received a bill from Family Health Centers that I cannot afford. What can I do?

The FHC Billing Department can help you set-up a payment plan if needed. Call (502) 772-9064 to set-up a payment plan that fits your budget. Please do not avoid or delay care because of costs.